"As an owner and purchasing director of a restaurant supply dealership, I am always looking for unique, quality products to keep my dealership on the cutting edge.
I was skeptical about stocking any more knife lines, but when your sales rep presented me with your knife brands, featuring such comfortable and unique handles, quality blades, and exceptional price points, I felt I couldn't lose.
Mercer's cutlery has proven to be a winner!
They answer all of my customer's needs:
Right price, phenomenal quality, and excellent tools for any commercial kitchen!"
-- Norma Gustafson, Owner, Ace Mart Restaurant Supply Co. |
"I have been using your knives... and have nothing but positive comments.
They hold a better edge and are more durable than the knives we have used in the past.
Keep up the good work with the craftsmanship, and I will keep you abreast of any problems or positives that we encounter in the field.
Thank you for your care, follow up, and regard to one of the most important tools we use in the restaurants."
--Ryan Chisholm, Corp. Kitchen Operations Manager, The Cheesecake Factory Restaurants, Inc. |
"...but as far I am concerned your knives just rock!! Sleek and sexy line with the perfect edge! Wow!!!"
-- Bernard R. Guillas, The Shores Restaurant |
"I purchased a set of your forged cutlery. I was so impressed with them, that I will be purchasing three more knives and a set for my mother for Christmas. I love the Mercer brand of cutlery and don't want to use another company like Wusthof."
--Chef Perry, Ashman Court Hotel |
| "There I was innocently reading the business section of the NYT when an insert for Fortunoff 's
fell out.
So, being the shopper that I am, I took a quick look.
Then, POW, I noticed the Mercer logo on a set of knives and looked closer only to see a stunning acrylic-looking stand holding a 6-pc cutlery set called "Genesis."
I was so excited to see your product on such a big promotion--$70 off regular price.
Anyway, I want to tell you how beautiful that presentation is.
If you are the only knife company with a clear display like that, then I predict you are going to get an increase in sales from this.
Not only is it a refreshing change from the standard butcher block display, but you can actually "see" the size you need to grab for instead of pulling out knives willy-nilly in the hopes of choosing the right one (unless you are use to the handle sizes, of course).
It is also so streamlined and because of its simple beauty, truly counter-worthy.
Putting that sweet baby away in a cupboard might be a sin."
-- Myriam |
"The Culinary Arts Institute at Utah Valley State College has found Mercer Cutlery to be an outstanding value to our students. Even though
we are a small program we have enjoyed outstanding service, on-time deliveries, and the excellent quality of the tools offered. I consider
value to be quality, service and price in that order, Mercer Cutlery delivers value to our culinary students and program."
--Greg Forte CEC, CCE, AAC, Utah Valley State College |
"I've tried all kinds of expensive knives and your Mercer Genesis knives are just about the best value for the dollar anywhere on the market. In fact, I don't think a person could find a better knife in its price range! They sharpen quite easily, unlike other forged knives such as Henckels, which I own. They are also quite comfortable to use. I'd rather buy two or three of yours than one of the expensive knives. Knives get beaten up through use. They are utilitarian, therefore fancy handles and exotic metals may look pretty, but why spend money on something that has no place in food preparation. In my opinion, your design fits the need; enough said!"
-- Brian Gray |
"Having been a Chef Instructor and Restaurant Owner, I have tried many brands of well known, high quality chefs knives.
Mercer Knives are the best I have ever used.
The superior quality of their steel, plus the ability to maintain an edge and comfort grip handle makes them number one in my book. Mercer Knives are the Endorsed Provider to all the ProStart programs around the state.
It is all because of Mercer's quality, competitive pricing and excellent customer service."
--Libby McDonald, Washington Restaurant Education Foundation |
"Mercer Cutlery is an invaluable part of my kitchen tools. Not only do they keep their edge and are very durable, they are a very comfortable fit in my hand. My tool kit has traveled the world from China to Dublin from Korea to Australia and the only knives that are in there is Mercer Cutlery. They take the daily wear and tear of the kitchen but also take the beating of baggage handlers around the world, so if that does not tell you the strength alone I am not sure what else would. We also have such high regards for Mercer Cutlery we have had the TABASCO name placed on them and give them to our key customers as thanks for their business. If you fall short of buying these knives you will not be on the cutting edge!"
-- Chef Jason R. Gronlund, Mcllhenny Company/TABASCO Brand Products |
"I have been in the education sector of the food service industry for over 12 years. When we opened Oregon Culinary Institute I decided to issue our students Mercer knives because of their high quality. Having dealt with Mercer in the past I was certain the level of customer service would be exceptional. I underestimated on both accounts."
--Chef Brian Wilke CEC, CCE, Oregon Culinary Institute |
"I would wholeheartedly recommend Mercer Cutlery for anyone buying cutlery on a regular basis. Our school changed to Mercer after experiencing dissatisfaction with the customer service and product quality from another company. One of the things that I like about working with Mercer is the connection to actual people. You know who you are dealing with. You can contact an individual with questions or concerns and have them addressed immediately instead of going through multiple channels. Chris and Barbara have been accommodating and quick to respond. Shipments have been complete and correct and the products are of high quality."
-- Don Dickinson CEC, AAC, IT-Culinary Arts Campus |
"The Center for the Advancement of Foodservice Education (CAFÉ) has worked with Mercer for 10 years as a partner in offering professional development courses for chef educators at all levels. The knife kits, pastry kits, and garde manger kits that Mercer has provided to the attendees of these hands-on seminars were of the highest quality. In addition, Mercer has a reputation among the culinary/baking/pastry programs as providing exceptional service and response to individual demands of programs across the U.S. Foodservice educators have benefited from Mercer's fine products as well as consistent service-valued commodities in the hospitality industry!"
--Mary Petersen, The Center for the Advancement of Foodservice Education (CAFÉ) |
"Mercer is more than a supplier, I consider them a part of our Brigade. They are committed to providing high quality culinary kits, tools and educational materials that will help our students succeed not only in the classroom but in their careers. Their commitment to outstanding and personal service makes them a pleasure to work with. No issue is too large or small to handle, no request to difficult, no deadline to hard to meet."
-- Executive Chef Michael Riggs, MAE C.E.C. FMP, Bowling Green Technical College |
"Our professional culinary students continue to comment on the great quality and low cost of Mercer products. As a manager, I really appreciate the customer service and the individual attention I get from my representative."
--Gregory R Bason, Johnson & Wales University Charlotte |
"Mercer has done an amazing job of asking us what we want and how we want it done and then making sure it happens. We now have quality knife kits that include everything our students need and at a great price. It is a dream vendor scenario."
-- Thom England, Ivy Tech Community College of Central Indiana |
"I have shared our Mercer knives with over 100 students and corporate clients with tremendous results. They are sturdy, easy to keep sharp and the perfect design for our needs. I recommend Mercer products to all my best colleagues."
--Chef Charlie Baggs, Charlie Baggs, Inc. |
"The knives supplied by Mercer Cutlery are outstanding, and the customer service people are a true pleasure to deal with. It's great to see a company whose people care not only about their products but care just as much about their customers."
-- Al Aumack, Lighthouse Foods |
"Across the board, Mercer knives represent amazing quality and value. They are expertly crafted to allow both the seasoned culinary professional and home cook alike to perform at the top of their game."
--Ken Rubin, MA,CCP, Academic Dir., Art Inst. of Portland |
"Mercer's Genesis™ knives cut through a very live barramundi fish [secret ingredient] like hot steel through butter. I love them!"
-- Chef Ralph Pagano, Fat Ralph's |
"In all my years in the kitchen I have used many different blades, for many different tasks. The Mercer Cutlery Santoku is now my go to knife in the kitchen. I use it 80% of the time and the edge is unparalleled."
--Chef Gerry Hayden, North Fork Table & Inn |
"In my 15 years as an Executive Chef, I have used all the top brands, but the Mercer Genesis™ line blows them all away for cut, balance and feel. It keeps the sharpest edge for the longest time I have ever experienced!"
-- Chef Robert Aikens, Citigroup Corporate Center |
"I purchased several knives from Mercer. The steak knives cut meat paper thin, their products are amazing!"
--Lisa S. |
"I bought a Genesis™ 7" Santoku and it was so great that I bought my brother-in-law one (he is a Doctor) and he had the dullest and worst knives I have ever tried. Now he can do surgery on the turkey with ease!"
-- Stash J. |
